EDI Customer Support

EC/EDI, Ltd. is committed to providing the highest quality customer support in the industry. Our customers work directly with an assigned project leader. There's no waiting on hold or re-explaining your need through layers of bureaucracy. You'll speak with the same project leader, a seasoned EDI and business process veteran, whenever you want to contact us. We know time is valuable, so we'll get you the answers you need without keeping you waiting.

The world runs on a 24 hour a day, 7 day a week, 365 day a year schedule, and so do we at EC/EDI, Ltd. No matter what time it is, we know our customers are conducting business somewhere on the planet. As part of your welcome to the EC/EDI, Ltd network, we'll provide you with contact information to access our support desk, which is staffed 24 hours a day, 365 days a year. Expert support is never more than a phone call away.

Is Your Company Doing EDI In-House?

Testimonials

"Their staff is thorough, competent and reponsive to our needs. Because we have outsourced our EDI to EC/EDI, I have one less concern about day-to-day operational issues."

Christopher Emminger
Senior Systems Manager
Brush Wellman Corp.

"We just recently switched to EC/EDI from another EDI provider. Their VAN service is great and the staff is extraordinarily knowledgeable and can answer any questions we have. They go the extra mile to take care of us."

Beverly Green
Information Manager
Emess Corp.